You Are Here: Home > Service Department > Diagnosis and Repairs

Mercedes-Benz
Diagnosis and Repairs
in Mount Pleasant, SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number843-804-6613

The Mercedes-Benz you drive is more than just a vehicle. It’s a highly complex operating system that requires an unrivaled level of skill and precision to properly care for it. From the innovative Centralized Diagnostic Technician (CDT) Program to comprehensive inspections using the most cutting-edge tools and tests available, Mercedes-Benz of Mount Pleasant is committed to taking service to the next level.

By accessing proprietary information and analytics, our technicians have a distinct advantage when it comes to thorough inspection and accurate assessment of a Mercedes-Benz. By only working on vehicles like yours, they have a better understanding of just what it takes to keep it running at peak performance.

Mercedes-Benz Warranty Covered Repairs in Mount Pleasant SC

Warranty Covered Repairs:

Mercedes-Benz of Mount Pleasant performs repairs under the Mercedes-Benz New, CPO, and Parts Warranties, and we accept all Aftermarket Warranty providers as well.

Concerns must first be diagnosed before any warranty provider can determine if the claim is covered or not. Therefore the client could be responsible for a diagnosis fee if a diagnosed issue is not covered by the warranty.

Mercedes-Benz Diagnosis in Mount Pleasant SC

Diagnosis:

$175 (per issue)

Our Mercedes-Benz certified technicians do more than just read codes or throw parts at a problem. We use Mercedes-Benz certified diagnostic equipment and the system-driven diagnostic tools and knowledge base to accurately diagnose and repair your vehicle. Then we function test the failing part to isolate and confirm the problem. We get the repair done right, the first time, without replacing unnecessary parts.

Mercedes-Benz Air Conditioning Diagnosis in Mount Pleasant SC

Air Conditioning Diagnosis:

$199.95 (diagnosis)

To properly diagnose an air conditioning issue, we must evacuate and capture all remaining refrigerant from the system and measure how much came out. Then we re-fill the system to the factory-specified level, and include a dye that allows leaks to be detected. If leaks are so slow that they cannot be seen immediately, the client can return within two weeks for a complimentary leak inspection.

Mercedes-Benz Genuine StarParts in Mount Pleasant SC

Weak Battery Diagnoses & Causes

Here are a few tips to help you diagnose if you have a weakening or depleted battery, as well as understand some of the causes for a battery to become weakened in the first place.

Learn more

Training like no other.

Rigorous and extensive by design, the CDT Program trains elite Mercedes-Benz technicians on a process that clearly identifies — and documents — any issue that may arise. This process not only helps ensure that the repair will be done right the first time, but it enables all Mercedes-Benz technicians to learn the proper steps to take in order to work better, smarter, and faster as well.


Schedule an Appointment

Open Today! Service: 7:30am-6pm


Contact our Service Center:

Call us at: 843-804-6613
Ask a question


Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm


Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

  • This field is for validation purposes and should be left unchanged.

Continental Tire Offer

Get up to a $100 VISA® Prepaid Card with the purchase of 4 qualifying Continental Tires!

See form for Rebate Rules and Regulations

EXPIRES: 08/31/2021
Goodyear Tire Offer

Get up to $75 Back

Get a Goodyear prepaid Mastercard by online or mail-in rebate on a purchase of a set of 4 select Goodyear Tires

See form for Rebate Rules and Regulations

EXPIRES: 09/30/2021
Windshield Replacement or Repair
No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

24-Month Road Hazard Coverage

INCLUDED WITH PURCHASE

  • 100% Coverage the first year
  • 50% Coverage the second year

See the program brochure for program details and limitations.

Contact Us

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.
  • By using this service you accept the terms of our Visitor Agreement.

  • This field is for validation purposes and should be left unchanged.

Meet our Mercedes-Benz Service Team

  • Jason Holt

    Jason Holt

    Service Manager

    Email Me
    Jason Holt

    Jason Holt

    Service Manager

  • Andrew Schaffer

    Andrew Schaffer

    Service Consultant

    Email Me
    Andrew Schaffer

    Andrew Schaffer

    Service Consultant

  • Amanda Soudani

    Amanda Soudani

    Service Consultant

    Email Me
    Amanda Soudani

    Amanda Soudani

    Service Consultant

  • Don Beckett

    Don Beckett

    Service Consultant

    Email Me
    Don Beckett

    Don Beckett

    Service Consultant

  • Jocelyn Portillo

    Jocelyn Portillo

    Client Services

    Jocelyn Portillo

    Jocelyn Portillo

    Client Services

  • Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

    Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

  • Debbie Singleton

    Debbie Singleton

    Business Development Representative (Service)

    Debbie Singleton

    Debbie Singleton

    Business Development Representative (Service)

  • Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

    Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

  • Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

    Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

  • Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

    Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

  • Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

    Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

  • Ruby Bramlett

    Ruby Bramlett

    Business Development Representative (Service)

    Ruby Bramlett

    Ruby Bramlett

    Business Development Representative (Service)

  • Kirstin  Martinez

    Kirstin Martinez

    Business Development Representative (Service)

    Kirstin  Martinez

    Kirstin Martinez

    Business Development Representative (Service)

  • James Beardsley

    James Beardsley

    Business Development Representative (Service)

    James Beardsley

    James Beardsley

    Business Development Representative (Service)

  • Haley Cutaia

    Haley Cutaia

    Business Development Representative (Service)

    Haley Cutaia

    Haley Cutaia

    Business Development Representative (Service)

  • Brice Sexton

    Brice Sexton

    Business Development Representative (Service)

    Brice Sexton

    Brice Sexton

    Business Development Representative (Service)

  • Amanda Kiles

    Amanda Kiles

    Business Development Representative (Service)

    Amanda Kiles

    Amanda Kiles

    Business Development Representative (Service)

  • Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

    Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

  • Brandi Hurley

    Brandi Hurley

    Business Development Representative (Service)

    Brandi Hurley

    Brandi Hurley

    Business Development Representative (Service)

  • Teresa Hernandez-Borge

    Teresa Hernandez-Borge

    Business Development Representative (Service)

    Teresa Hernandez-Borge

    Teresa Hernandez-Borge

    Business Development Representative (Service)

Saved Vehicles

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact Us

843-996-1467

Call Now

2121 Highway 17 North • Mount Pleasant, SC 29466

Get Directions

Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

Mercedes-Benz of Mount Pleasant 32.8386688, -79.8192842.