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Mercedes-Benz Keys
in Mount Pleasant, SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number843-804-6613

 

Our scrutiny is your peace of mind.

Step 1: Ordering a new SmartKey (usually less than 1 hour)

The vehicle must be brought to Baker Motor Company before we can order a new SmartKey so that our technicians can determine which “key tracts” are available for the new key (a Mercedes-Benz vehicle can have as many as 8 SmartKeys).

Step 2: Activation/Deactivation (usually less than 3 hours)

When the new SmartKey arrives, Baker Motor Company is required to test the function of the new SmartKey, and deactivate any missing SmartKeys so that they can never be used in the theft of the vehicle. This process requires that all remaining SmartKeys are available to our technicians so they can determine which “key tracts” must be deactivated. When everything is complete we will document and register the changes with Mercedes-Benz USA.

Proof of Identity and Vehicle Ownership

Only the vehicle’s owner, or someone authorized by the vehicle’s owner, can order a replacement key from a Mercedes-Benz dealer. In order to do so, we must require proof of identity and vehicle ownership with original documents, as detailed below.

If you are the current owner of the vehicle, please bring:

      ☑ Driver’s license with photo or passport.
☑ The vehicle’s current state registration, title or any ownership document accepted by the DMV to issue a title.

If you are an authorized representative, please bring:

      ☑ The vehicle’s current registration, title or any ownership document accepted by the DMV to issue a title.
☑ Authorized representative’s driver’s license with photo or passport.
☑ An original document authorizing the representative to act on behalf of the vehicle owner.
☑ Original or photocopy of the vehicle owner’s driver’s license with photo or passport.


An authorized representative may be:
1. A private citizen or family member acting on behalf of the owner
2. Independent workshop acting on behalf of their customer
3. An employee acting on behalf of their employer
4. A government official acting on behalf of their agency or department
5. An association member acting on behalf of their association.

Schedule an Appointment

Open Today! Service: 7:30am-6pm


Contact our Service Center:

Call us at: 843-804-6613
Ask a question


Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm


Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.
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General Tire Offer

Get up to a $100 VISA® prepaid card with the purchase of four qualifying General Tires

See form for Rebate Rules and Regulations

EXPIRES: 10/31/2020
Mercedes-Benz Tire Offer

Drive with confidence this fall

Save $150 instantly on four eligible tires, or save $75 instantly on two eligible tires.*

*Restrictions apply. See participating Mercedes-Benz dealers for complete details. Offer only valid on select OEM, OEA, and WIN on-program tires from Bridgestone, Continental, Dunlop, Goodyear, Pirelli, and other select tire brands. Tires must be dealer installed by November 7, 2020, to qualify for the offer. Excludes previous purchases. Only eligible on Mercedes-Benz vehicles. No cash value. Void where prohibited by law. Offer ends October 31, 2020.

EXPIRES: 10/31/2020
Windshield Replacement or Repair
No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

Low Price Guarantee on Tires

Eligible tires come with 30-Day Tire Price Assurance.
Find a better price, and we’ll match it.

Baker Motor Company guarantees you will not pay less for Mercedes-Benz Original or Mercedes-Benz Approved tires in the Charleston area. We will even refund the difference if in the unlikely event you should find a lower price (that includes installation, taxes, & road-hazard) at a local competitor within 30 days of your tire purchase. Contact a service advisor for details 843-852-4030.

24-Month Road Hazard Coverage

INCLUDED WITH PURCHASE

  • 100% Coverage the first year
  • 50% Coverage the second year

Contact Us

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Meet our Mercedes-Benz Service Team

  • Jason Holt

    Jason Holt

    Service Manager

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    Jason Holt

    Jason Holt

    Service Manager

  • Andrew Schaffer

    Andrew Schaffer

    Service Consultant

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    Andrew Schaffer

    Andrew Schaffer

    Service Consultant

  • Amanda Soudani

    Amanda Soudani

    Service Consultant

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    Amanda Soudani

    Amanda Soudani

    Service Consultant

  • Brandon Bailey

    Brandon Bailey

    Service Consultant

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    Brandon Bailey

    Brandon Bailey

    Service Consultant

  • Jocelyn Portillo

    Jocelyn Portillo

    Client Services

    Jocelyn Portillo

    Jocelyn Portillo

    Client Services

  • Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

    Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

  • Debbie Singleton

    Debbie Singleton

    Business Development Representative (Service)

    Debbie Singleton

    Debbie Singleton

    Business Development Representative (Service)

  • Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

    Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

  • Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

    Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

  • Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

    Tressy Dillon

    Tressy Dillon

    Business Development Representative (Service)

  • Ada Maria McCurry

    Ada Maria McCurry

    Business Development Representative (Service)

    Ada Maria McCurry

    Ada Maria McCurry

    Business Development Representative (Service)

  • Myers Whitney

    Myers Whitney

    Business Development Representative (Service)

    Myers Whitney

    Myers Whitney

    Business Development Representative (Service)

  • Zer Xiong

    Zer Xiong

    Business Development Representative (Service)

    Zer Xiong

    Zer Xiong

    Business Development Representative (Service)

  • Allison Brewer

    Allison Brewer

    Business Development Representative (Service)

    Allison Brewer

    Allison Brewer

    Business Development Representative (Service)

  • Ruby Bramlett

    Ruby Bramlett

    Business Development Representative (Service)

    Ruby Bramlett

    Ruby Bramlett

    Business Development Representative (Service)

  • Crystal Alexander

    Crystal Alexander

    Business Development Representative (Service)

    Crystal Alexander

    Crystal Alexander

    Business Development Representative (Service)

  • David Ovecka

    David Ovecka

    Business Development Representative (Service)

    David Ovecka

    David Ovecka

    Business Development Representative (Service)

  • Justin Burt

    Justin Burt

    Business Development Representative (Service)

    Justin Burt

    Justin Burt

    Business Development Representative (Service)

  • Kirstin  Martinez

    Kirstin Martinez

    Business Development Representative (Service)

    Kirstin  Martinez

    Kirstin Martinez

    Business Development Representative (Service)

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Contact Us

843-996-1467

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2121 Highway 17 North • Mount Pleasant, SC 29466

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

Mercedes-Benz of Mount Pleasant 32.8386688, -79.8192842.