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Mercedes-Benz Keys
in Mount Pleasant, SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number843-804-6613

 

Our scrutiny is your peace of mind.

Step 1: Ordering a new SmartKey (usually less than 1 hour)

The vehicle must be brought to Baker Motor Company before we can order a new SmartKey so that our technicians can determine which “key tracts” are available for the new key (a Mercedes-Benz vehicle can have as many as 8 SmartKeys).

Step 2: Activation/Deactivation (usually less than 3 hours)

When the new SmartKey arrives, Baker Motor Company is required to test the function of the new SmartKey, and deactivate any missing SmartKeys so that they can never be used in the theft of the vehicle. This process requires that all remaining SmartKeys are available to our technicians so they can determine which “key tracts” must be deactivated. When everything is complete we will document and register the changes with Mercedes-Benz USA.

Proof of Identity and Vehicle Ownership

Only the vehicle’s owner, or someone authorized by the vehicle’s owner, can order a replacement key from a Mercedes-Benz dealer. In order to do so, we must require proof of identity and vehicle ownership with original documents, as detailed below.

If you are the current owner of the vehicle, please bring:

      ☑ Driver’s license with photo or passport.
☑ The vehicle’s current state registration, title or any ownership document accepted by the DMV to issue a title.

If you are an authorized representative, please bring:

      ☑ The vehicle’s current registration, title or any ownership document accepted by the DMV to issue a title.
☑ Authorized representative’s driver’s license with photo or passport.
☑ An original document authorizing the representative to act on behalf of the vehicle owner.
☑ Original or photocopy of the vehicle owner’s driver’s license with photo or passport.


An authorized representative may be:
1. A private citizen or family member acting on behalf of the owner
2. Independent workshop acting on behalf of their customer
3. An employee acting on behalf of their employer
4. A government official acting on behalf of their agency or department
5. An association member acting on behalf of their association.

Schedule an Appointment

Open Today! Service: 7:30am-6pm


Contact our Service Center:

Call us at: 843-804-6613
Ask a question


Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm


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Goodyear Tire Offer

Get up to $100 Back

Get a Goodyear Visa® Prepaid Card or Virtual Card on a set of 4 select Goodyear® Tires

See form for Rebate Rules and Regulations

EXPIRES: 12/31/2022
Windshield Replacement or Repair
No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

24-Month Road Hazard Coverage

INCLUDED WITH PURCHASE

  • 100% Coverage the first year
  • 50% Coverage the second year

See the program brochure for program details and limitations.

Contact Us

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Meet our Mercedes-Benz Service Team

  • Jason Holt

    Jason Holt

    Service Manager

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    Jason Holt

    Jason Holt

    Service Manager

  • Andrew Schaffer

    Andrew Schaffer

    Service Consultant

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    Andrew Schaffer

    Andrew Schaffer

    Service Consultant

  • Amanda Soudani

    Amanda Soudani

    Service Consultant

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    Amanda Soudani

    Amanda Soudani

    Service Consultant

  • Don Beckett

    Don Beckett

    Service Consultant

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    Don Beckett

    Don Beckett

    Service Consultant

  • Jocelyn Portillo

    Jocelyn Portillo

    Client Services

    Jocelyn Portillo

    Jocelyn Portillo

    Client Services

  • Barbara Wrench

    Barbara Wrench

    Business Development Director

    Barbara Wrench

    Barbara Wrench

    Business Development Director

  • Allison Brewer

    Allison Brewer

    Business Development Manager (Service)

    Allison Brewer

    Allison Brewer

    Business Development Manager (Service)

  • Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

    Cristina Coons

    Cristina Coons

    Business Development Manager (Service)

  • Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

    Calyn Baldwin

    Calyn Baldwin

    Business Development Representative (Service)

  • Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

    Jannet Krisch

    Jannet Krisch

    Business Development Representative (Service)

  • Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

    Whitney Myers

    Whitney Myers

    Business Development Representative (Service)

  • James Beardsley

    James Beardsley

    Business Development Representative (Service)

    James Beardsley

    James Beardsley

    Business Development Representative (Service)

  • Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

    Louisa Bradford

    Louisa Bradford

    Business Development Representative (Service)

  • Lillian Pratt

    Lillian Pratt

    Business Development Representative (Service)

    Lillian Pratt

    Lillian Pratt

    Business Development Representative (Service)

  • Eric Brinson

    Eric Brinson

    Business Development Representative (Service)

    Eric Brinson

    Eric Brinson

    Business Development Representative (Service)

  • Patricia Kerr

    Patricia Kerr

    Business Development Representative (Service)

    Patricia Kerr

    Patricia Kerr

    Business Development Representative (Service)

  • Elizabeth Baxter

    Elizabeth Baxter

    Business Development Representative (Service)

    Elizabeth Baxter

    Elizabeth Baxter

    Business Development Representative (Service)

  • Byerly Rauhof

    Byerly Rauhof

    Business Development Representative (Service)

    Byerly Rauhof

    Byerly Rauhof

    Business Development Representative (Service)

  • Asaunte Jones

    Asaunte Jones

    Business Development Representative (Service)

    Asaunte Jones

    Asaunte Jones

    Business Development Representative (Service)

  • Anessa Roser

    Anessa Roser

    Business Development Representative (Service)

    Anessa Roser

    Anessa Roser

    Business Development Representative (Service)

  • Hugh Wood

    Hugh Wood

    Business Development Representative (Service)

    Hugh Wood

    Hugh Wood

    Business Development Representative (Service)

  • Kristen Martinez

    Kristen Martinez

    Business Development Representative (Service)

    Kristen Martinez

    Kristen Martinez

    Business Development Representative (Service)

  • Gloria Carter

    Gloria Carter

    Business Development Representative (Service)

    Gloria Carter

    Gloria Carter

    Business Development Representative (Service)

  • Denise Brown

    Denise Brown

    Business Development Representative (Service)

    Denise Brown

    Denise Brown

    Business Development Representative (Service)

Mercedes-Benz of Mount Pleasant 32.8386688, -79.8192842.