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Mercedes-Benz Keys
in Mount Pleasant, SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number843-804-6613

Our scrutiny is your peace of mind.

Step 1: Ordering a new SmartKey (usually less than 1 hour)

The vehicle must be brought to Baker Motor Company before we can order a new SmartKey so that our technicians can determine which “key tracts” are available for the new key (a Mercedes-Benz vehicle can have as many as 8 SmartKeys).

Step 2: Activation/Deactivation (usually less than 3 hours)

When the new SmartKey arrives, Baker Motor Company is required to test the function of the new SmartKey, and deactivate any missing SmartKeys so that they can never be used in the theft of the vehicle. This process requires that all remaining SmartKeys are available to our technicians so they can determine which “key tracts” must be deactivated. When everything is complete we will document and register the changes with Mercedes-Benz USA.

Learn about our Proof of Identity and Vehicle Ownership Requirements

Proof of Identity and Vehicle Ownership

Only the vehicle’s owner, or someone authorized by the vehicle’s owner, can order a replacement key from a Mercedes-Benz dealer. In order to do so, we must require proof of identity and vehicle ownership with original documents, as detailed below.

If you are the current owner of the vehicle, please bring:

☑ Driver’s license with photo or passport.
☑ The vehicle’s current state registration, title or any ownership document accepted by the DMV to issue a title.

If you are an authorized representative^†, please bring:

☑ The vehicle’s current registration, title or any ownership document accepted by the DMV to issue a title.
☑ Authorized representative’s driver’s license with photo or passport.
☑ An original document authorizing the representative to act on behalf of the vehicle owner.
☑ Original or photocopy of the vehicle owner’s driver’s license with photo or passport.

^†An authorized representative may be:
1. A private citizen or family member acting on behalf of the owner
2. Independent workshop acting on behalf of their customer
3. An employee acting on behalf of their employer
4. A government official acting on behalf of their agency or department
5. An association member acting on behalf of their association.

Schedule an Appointment

Open Today! Service: 7:30am-6pm

Schedule Appointment

Contact our Service Center:

Call us at: 843-804-6613
Ask a question

Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm

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General Tire Offer

Get a $100 VISA^® prepaid card with the purchase of four qualifying General Tires

See form for Rebate Rules and Regulations

Expires: 10/31/2024

Windshield Replacement or Repair

No Charge with Comprehensive SC Insurance

In South Carolina, Comprehensive Car Insurance covers chipped or cracked windshields and the insurers cannot impose a deductible for this type of repair or replacement. Baker Auto Glass will direct-bill your Comprehensive Insurance provider so you don’t have to worry about payment.

No Expiration Date