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Let’s take a moment to quickly review what you can expect from your lease-end experience.
This guide provides a brief overview of the process, including information regarding your lease-end responsibilities and general vehicle condition guidelines. The process for returning your vehicle starts approximately four months prior to your lease maturity date and should include the following steps.
Schedule Your Vehicle Pre-Inspection
Prior to turning in your leased vehicle, schedule your complimentary pre-inspection with the independent third-party inspection company. You choose the time and location that’s most convenient, including at home, at work, or another location of your choosing.
Visit www.AutoVINLIVE.com/Login to schedule online or contact MBFS at 800-873-5471 where a representative can provide assistance.
Review Pre-Inspection Results
Review your pre-inspection report available online at www.AutoVINLIVE.com. Then explore the option of repairing any excess wear and use items with your Mercedes-Benz dealer in advance of your expected vehicle return date. Please note, if you are replacing your off-lease vehicle with a new Mercedes-Benz, MBFS will credit your account for excess wear and use charges up to $500.
Return Your Vehicle
Contact us to schedule a day and time to return your vehicle.
Prior to returning your vehicle, be sure to detach your vehicle from your Mercedes me connect account. You can do so in the Mercedes me portal: https://me.mercedes-benz.com. Upon detachment, your vehicle will be removed from your Mercedes me account and all services will be deactivated. By removing the connection between you and your vehicle, this allows for a smoother transition into your new Mercedes-Benz vehicle. This detachment means that your vehicle is no longer tied to your account.
Lease-End Statement
Get your final lease-end statement in the mail or via your MBFS online account, detailing any charges incurred for mileage overages and/or excess wear and use. Charges will be based on the final, third-party vehicle inspection to be conducted at vehicle turn-in.
Look your vehicle over before your pre-inspection using The Credit Card Test® and the vehicle condition guidelines that follow. Both will assist you in determining if your vehicle has incurred excess wear and use that you may be charged for at lease end. A self-assessment and the pre-inspection will help you conclude whether repairs may be necessary.
Use The Credit Card Test® to assess some of your interior and exterior damage. In general, if interior and exterior damage cannot be seen when a standard-size credit card is placed over it, you won’t be charged.
*The Credit Card Test® does not apply to any of the following: damage to windshields, lights, wheels, tires, exterior cracks, gouges, holes in the sheet metal, collective damage, tears, cuts, holes, or burns to the interior.
The following vehicle conditions will result in excess wear and use charges:
Large fender scratch
Torn seat
Large dent
Star in windshield
The following vehicle conditions will result in excess wear and use charges:
Bent Rim
Broken Rim
Scraped Rim
Exposed Cords
If you plan on replacing the tires on your vehicle, you should visit our Tire Center to locate the appropriate replacement tire for your model. Additionally, please note that if your vehicle came equipped with run-flat tires, the replacement tires must also be run-flats.
The following vehicle conditions will result in excess wear and use charges:
The following vehicle conditions will result in excess wear and use charges:
Prior to turn-in, be sure to remove all personal items from the vehicle, complete all scheduled maintenance, and ensure all originally equipped items (if applicable) are returned with your vehicle.
These items include, but are not limited to:
If your mileage is over the maximum number of miles allowed on your Lease Agreement (plus any additional miles purchased midterm), an excess mileage charge will be assessed at vehicle return. Refer to your Lease Agreement for the per-mile rate.
Mercedes-Benz Financial Services
1.99% APR Financing for 36 Months
1.99 percent APR financing for 24 months at $42.54 per month per $1,000 financed or 1.99 percent APR financing for 36 months at $28.64 per month per $1,000 financed applies to Mercedes-Benz Model Years 2018, 2019 and 2020 Certified Pre-Owned (“CPO”) C-Class vehicles.
*Special Rates exclude AMG® models.
Qualified customers only. Not everyone will qualify. Excludes leases and balloon contracts. Available only at participating authorized Mercedes-Benz dealers through Mercedes-Benz Financial Services (“MBFS”). Subject to credit approval by MBFS. Must take delivery of vehicle between June 1, 2022 and June 30, 2022. Rate applies only to Mercedes-Benz CPO model vehicles listed. See your authorized Mercedes-Benz dealer for complete details on this and other finance offers.
Mercedes-Benz Financial Services
1.99% APR Financing for 36 Months
1.99 percent APR financing for 24 months at $42.54 per month per $1,000 financed or 1.99 percent APR financing for 36 months at $28.64 per month per $1,000 financed applies to Mercedes-Benz Model Years 2018, 2019 and 2020 Certified Pre-Owned (“CPO”) E-Class vehicles.
*Special Rates exclude AMG® models.
Qualified customers only. Not everyone will qualify. Excludes leases and balloon contracts. Available only at participating authorized Mercedes-Benz dealers through Mercedes-Benz Financial Services (“MBFS”). Subject to credit approval by MBFS. Must take delivery of vehicle between June 1, 2022 and June 30, 2022. Rate applies only to Mercedes-Benz CPO model vehicles listed. See your authorized Mercedes-Benz dealer for complete details on this and other finance offers.
Mercedes-Benz Financial Services
1.99% APR Financing for 36 Months
1.99 percent APR financing for 24 months at $42.54 per month per $1,000 financed or 1.99 percent APR financing for 36 months at $28.64 per month per $1,000 financed applies to Mercedes-Benz Model Years 2018, 2019 and 2020 Certified Pre-Owned (“CPO”) S-Class vehicles. Excludes S-Class Maybach.
*Special Rates exclude AMG® models.
Qualified customers only. Not everyone will qualify. Excludes leases and balloon contracts. Available only at participating authorized Mercedes-Benz dealers through Mercedes-Benz Financial Services (“MBFS”). Subject to credit approval by MBFS. Must take delivery of vehicle between June 1, 2022 and June 30, 2022. Rate applies only to Mercedes-Benz CPO model vehicles listed. See your authorized Mercedes-Benz dealer for complete details on this and other finance offers.
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843-996-1467
Call Now2121 Highway 17 North • Mount Pleasant, SC 29466
Get DirectionsOpen Today! Sales: 9am-7pm
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Open Today! Parts: 7:30am-6pm